At Complexed.fit, we take your privacy and data protection seriously. We are fully committed to complying with the General Data Protection Regulation (GDPR) of Switzerland, the United Kingdom, and the European Union.
Scope and ApplicationThis privacy notice applies to all personal data collected, processed, and stored by Complexed.fit through our website, forms, and business operations. It covers the rights of our clients and our obligations in line with the data protection laws of Switzerland, the UK, and the EU.
DNA Analysis and Partner DataOur DNA analysis services are provided by a trusted third-party partner. Any data related to DNA analysis and results are collected and processed exclusively by our partner. Their data protection policies are available upon request at any time. You have the right to choose whether or not to share your DNA analysis data with your coach or the Complexed.fit team. By default, your DNA data will not be shared without your explicit consent.
Data Collection and UsageWe collect personal data through various touchpoints, including our website forms, coaching sessions, and other business activities. The types of data we collect may include your name, contact information, health-related data, and any information relevant to the services we provide.
Purpose of Data Processing:
To provide personalised coaching and health optimisation services
To facilitate DNA analysis and health assessments
To communicate with you regarding our services and updates
To maintain accurate records for service provision and compliance
Legal Basis for Data Processing:We process your personal data based on your consent, contractual necessity, and legal obligations. You have the right to withdraw your consent at any time without affecting the lawfulness of processing before withdrawal.
Data Sharing and Confidentiality:Complexed.fit will not share your personal data with any third party without your explicit consent unless required by law. Our coaches and staff are bound by strict confidentiality agreements to ensure your information is handled with the utmost care.
Data Retention:We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Coaching documentation is securely stored on our platforms and can be removed upon your written request.
Your Rights:Under GDPR, you have the following rights:
Right to access your personal data
Right to rectify inaccurate or incomplete data
Right to erase your data (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to processing
Right to lodge a complaint with a supervisory authority
Data Security:We implement robust technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, and destruction.
Contact Information:If you have any questions, concerns, or requests related to your personal data, please contact us at [contact email/phone number]. We are committed to addressing your queries promptly and ensuring your data rights are respected.
